So the Acer Aspire started playing tricks. It wouldn’t boot up or it would boot up, eventually, and run ‘right’ for around 10 minutes and then it would start slowly becoming un-responsive and then finally freeze altogether. Very irritating especially when trying do something useful on it rather than waste a morning on You Tube or similar. It’s just on five years old and has been a good tool up until recently.
So the decision was made to replace it with an equivalent bit of kit, your standard i5 desktop sort of thing. As time wasn’t pressing I took several days out to research the best deal and finally settled on an HP Pavilion with an AMD 10 processor, giving an Intel based PC a side swerve for a change. It arrived promptly some 14 hours after I’d ordered it online (thank you DPD) and upstairs to the office it went to be unpacked and flashed up.
Hmm, firstly, the desktop is around twice the size of the Acer it’s replacing (ooops, didn’t check the measurements) and noisier despite being described in the marketing blurb as ‘super quiet’. No show stoppers though. I booted it up and just about the first thing it wants to do is download a 4GB update and then install it. There’s a warning this may take around 90 minutes. Very un-impressive that’s half the morning gone then and nowt achieved. Anyway off it goes on its self-determined voyage to updateland and back. Sadly the voyage got interrupted near the end when during one of the many self initiated ‘restarts’ it didn’t restart. Instead there was a blue screen with the words ‘Disk Failure’ prominently featured. Oooh bugger. Luckily a branch of the vendor is only a couple of miles away so back into its box it went and off we went to have a word with the chaps at ‘Knowhow’.
Now as luck would have it there was no queue and phaffing around before an earnest and geeky young chap (though a tadge smug I thought) said I wasn’t to worry because he’ll do a simple ‘restore’ and all will be well. With a disk failure I queried? Yes he said firmly, it’d be no problem. He’d give me a call when it was done and I could come along and collect it. ‘Fankyoo’ I replied, trotted off to the car park and tried to remember where I’d left the van.
True to his word a few hours later our earnest geek rang me on my mobile. ‘Erm, we couldn’t restore it’ he said, ‘there’s a total disk failure, come in and we’ll give you an exchange.’ Coo fancy that.
So some 24 hours later the new HP is up and running with data transferred over and all is well. Very well in fact. Since the HP arrived the Acer has been working absolutely splendidly, as good as new. That’s £499.99 down the Swanny then?